The UCI Development in Social Context (DISC) Lab focuses on promoting the healthy development of children and teenagers by understanding and improving their social interactions. In order to further engage with its audience, the lab was looking to create a website that caters towards teenagers, parents, and researchers. More specifically, the lab wanted a website that is designed in a way that allows all of these groups to obtain information about the UCI Development in Social Context Lab (DISC). Our primary customer was Dr. Stephanie Reich, the director of the DISC Lab.
In order to understand what Dr. Stephanie Reich considered as hard and soft requirements on her website, we conducted two interviews. These were the key findings:
To find major problems with the website for each user group, we performed our user test on 6-7 users in each user group of teenagers, parents, and researchers. Each of our user tests involved three parts:
After analyzing all the user studies data, we evaluated the problems with the website. The survey results unanimously suggested that the website was aesthetically pleasing and the responsiveness was to the users' liking. The experiments results clearly highlighted the importance of a search bar in such a website, but the limitations imposed due to the UCI versioned WordPress did not help our case much. Also, the phrasing of one of tasks turned out to be confusing for many users resulting in an elated task completion time.